Privacy Policy

At Cornish Lavender Ltd we share your concern about the protection of your personal information and are committed to safeguarding your privacy.  Our privacy policy covers the privacy of information that we collect on www.cornishlavender.com (the site).  Please read through this carefully to understand how we will treat your information as you use our website.
If you have any concerns or wish to contact us about any privacy issues relating to the site, please email us at cornishlavenderfarm@gmail.com.

Personal Information

Personal information is information that can reasonably identify a specific living person, either alone, or with other information.  When using our website to place an order, you will be required to enter personal information such as your name, address and email address.  You will also need to provide payment details such as card number, type, expiration date, telephone number and billing address.  Your name and address will be stored on our database to allow us to fulfil your order and deliver Goods to your chosen address.  Your payment card data is only taken by the banking system and is not received or stored by Cornish Lavender Ltd.  We will keep your details for as long as is necessary to provide a good quality of service to you in line with ICO guidelines.

Disclosure and Transfer of Personal Information

Cornish Lavender Ltd will not sell, trade or lease the personal information you provide to us.

Changing or Removing Personal Information

If you would like to change or remove any personal information that you have previously given us, please contact us at cornishlavenderfarm@gmail.com.  Please note that if the change is in relation to a delivery address, we will need to be notified as quickly as possible of the change and we cannot be held responsible for orders sent to the original address provided if Goods have already been despatched.

We do our best to keep your information safe and use reasonable security methods to protect the data held on our servers.  However, we recognise that no security system is completely safe.  We therefore cannot guarantee the security of our servers or that any information provided by users will not be intercepted while being transmitted over the internet.  Users who continue to use our website do so at their own risk.

Your Rights

If you have any questions regarding this Privacy Policy, the personal information we hold about you or you wish to change inaccurate or incorrect information, please contact cornishlavenderfarm@gmail.com.

The banking system we use is Stripe via SumUp which is recognised and authorised by most major payment card providers.